Grade IV, ICT Service Desk Analyst

Location

CHI @ Crumlin

Duration of Post

Specified Purpose

Campaign Reference

146079

Closing Date

28th January 2022

Children’s Health Ireland (CHI), comprises of the three children’s hospitals at CHI at Crumlin, Dublin 12, CHI at Temple Street, Dublin 1 and CHI at Tallaght, Dublin 24 and the Paediatric Outpatients and Urgent Care Centre, CHI at Connolly Hospital, Dublin 15. A new OPD and UCC in Tallaght has opened in November 2021. CHI governs and operates local paediatric services for the Greater Dublin Area and all national paediatric specialist services, some of which are on an all-island basis.

The role is integral to the ICT Programme’s delivery team, which is responsible for overseeing and delivering on the ICT programme in the areas of programme management, governance and assurance, finance, HR and procurement.

Essential Criteria

  • The candidate must have an Information Technology 3rd level qualification or equivalent experience.
  • The candidate must have experience of working in an ICT Service Desk.
  • Have industry level qualifications / certifications (e.g. Microsoft, ITIL)
  • Excellent Customer Service Skills
  • Strong problem-solving skills
  • Must be a team player
  • Must be able to work on own initiative
  • Must have AD experience

The closing date for internal submissions of CV’s and letter of application is Friday 28th January 2022 by 11:59pm. Applications must be completed through the advertised post on CHI.jobs by clicking ‘Apply for Job’. Applications will not be accepted through direct email or any other method. A comprehensive Information pack for prospective applicants is available here; www.chi.jobs/ictrp.

Applications must be completed through the advertised post on CHI.jobs by clicking ‘Apply for Job’.

Applications will not be accepted through direct email or any other method.

Please click here to view full job description for the role.

Apply for job

CHI provides a comprehensive benefits package to meet your needs through your work life and beyond:

  • Excellent Annual Leave entitlement
  • Pension Scheme
  • Sick Pay Scheme
  • Monthly Health & Wellbeing Activities
  • Subsidised Canteen
  • Access to excellent public transport at all CHI sites
  • Bike to Work
  • Tax Saver Travel Scheme
  • On-site Banking
  • Choirs/Musical Society
  • Running Clubs/ Walking Groups
  • Employee Assistance Programme
  • Lunch and Learns

CHI provides a comprehensive benefits package to meet your needs through your work life and beyond:

  • Excellent Annual Leave entitlement
  • Pension Scheme
  • Sick Pay Scheme
  • Monthly Health & Wellbeing Activities
  • Access to first-rate postgraduate programmes/Educational Assistance
  • Subsidised Canteen
  • Access to excellent public transport at all CHI sites
  • Bike to Work
  • Tax Saver Travel Scheme
  • On-site Banking
  • Choirs/Musical Society
  • Running Clubs/ Walking Groups
  • Employee Assistance Programme
  • Lunch and Learns