Links to COVID-19 (Coronavirus) Information
Interviews on Online Platforms
Amidst the COVID-19 situation and adhering to social distancing guidelines, Childrens Health Ireland will be conducting interviews via online video platforms and avoid in-person interviews (where possible). This will protect our team members and candidates to safely participate in interviews, from a remote location, with no physical exposure.
Preparing for a video interview is similar to a traditional face to face interview: know the role requirements, research our company and be clear on the value that you would bring to the role.
Tips to help you with your Video interview
Please see tips below that will help to ensure that you don’t get caught off guard by any technical issues, and that instead, your ability as a candidate shines through. Video interviews can be conducted through many different online options. In CHI, the Video options we use currently are;
Regardless of the online video meeting being used, the tips below will help you to prepare as much as possible for any eventualities.
1. Establish a video interview ‘appropriate’ environment
Firstly, think about where you are going to have your Video interview – your home office? Your bedroom? Your kitchen? Once you’ve decided on the most appropriate room, think about what the interviewer will see in frame when looking behind you. Keep your background scene as clear as possible, as pictures on the wall or other objects can risk distracting the interviewer – their attention needs to be firmly on you. Also, make sure your surroundings are tidy and the lighting is good.
Once you have set up your ‘interview room’, make sure you’re not risking family, friends or even pets walking in when the interview is taking place. Let them know ahead of time that you have an interview, and then close the door to keep out noise.
2. Learn about all the tools the online video calls have to offer (for e.g. if you get an invite to interview through a Skype or ZOOM link, look these companies up online)
Video calls have many functions that can be useful in an interview scenario. For example, with Skype, during the interview you might need to utilise the functionality to share your screen with your interviewer. With ZOOM you can choose to blur your background so the interviewer can only see you on the screen.
3. Do a test Video call the day before the interview
The day before your Video interview is due to take place, it’s always a good idea to have a test run. Organise a test call with a family member or friend – this will ensure you feel confident using the technology, and that the camera and microphone both work. Run through some interview questions and answers and ask the family member or friend to provide you with any specific feedback.
4. Practise speaking your interview answers out loud and record yourself
It’ll probably feel strange doing this. However, video recording yourself speaking your interview answers out loud is a great way to check for any points you may need to correct before the interview itself, such as looking down too much, poor body language, speaking too quietly or speaking too quickly. It also gives you a final opportunity to test your Video settings, the lighting in the room and your body language. You won’t want to suddenly become aware of these issues during the interview itself, and risk looking ill-prepared and unprofessional as a result.
5. Make sure your Video account is professional
The first thing that your interviewer will see is your Video profile photo and username, so ensure both depict you in a professional light. If you already have a personal account to avail of video calls, consider creating a separate account which you can use specifically for interviewing. You could even create a username associated with your profession, for example, ‘JohnSmithFinance’.
6. Have notes and questions prepared, watch your time
Before the interview, print off your CV and prepare questions to ask at the end, only if you have time. Prepare individual points to put to one side to use as springboards for conversation, or prompts. This will help limit the risk of being tempted to look down and simply read from your CV, thus not maintaining eye contact with the interviewer. The onus will be on the interviewer to manage the time. However, if you have been assigned 30 minutes for an interview and you are aware that your interview is concluding at 35 minutes, it is not the right time to ask your list of questions. Ask your interviewer if it is ok to email your question/s to the panel to be answered then. This will save rushed answers for all involved.
On the day of your Video interview
1. Log in and get set up ahead of time
You wouldn’t turn up to a face-to-face interview, seconds before it is due to start, and the same is true for Video. Make sure you start the program up and have everything in place at least 10 minutes before the interview start time. This will ensure you are ready and waiting when the interviewer dials in – the last thing you want to do is keep the interviewer waiting, and risk being perceived as unorganised and poor at managing your time.
2. Dress for success
Whilst you may be taking the Video interview from the comfort of your own home, you should still dress as you would for a face-to-face interview. If in doubt, it’s always a good idea to dress as professionally as you can. Also, be aware of what clothing will be in the frame – for instance, if you decide to wear tracksuit bottoms and a dress shirt, you may regret it if you need to stand up!
3. Set your Video presence status
You may have noticed from your previous use of Video that a green dot appears next to your avatar/status when you are online, indicating that you are active and available to contact. This happens automatically when you first sign in.
However, it’s also possible to manually set your Video presence status to ‘away’, ‘do not disturb’ or invisible any time you want. This could be invaluable for ensuring you are not disturbed by other calls coming in during your interview. You can further help to avoid any mid-interview distractions by closing all background browser tabs on your computer and switching your phone off in case of notifications.
4. Body language is crucial – even through the lens
First impressions are formed within the first seven seconds of somebody meeting you, so your body language has a powerful part to play in the opinion your interviewer forms of you as soon as they dial into the call. So, during your Video interview, make sure you look directly into the webcam when you speak and not at the screen – this will help maintain eye contact as though you were in the room. Maintaining eye contact will show the interviewer that you are paying attention and will help you build rapport – making conversation flow more naturally. Also, remember to sit up straight and smile to show the interviewer that you are a confident communicator and are engaged in the interview process.
5. Be engaged when the interviewer is talking
Remember that you are in a conversation, so you should show engagement when the interviewer is talking by nodding and agreeing. If you aren’t accustomed to Video interviews, having to look through a webcam and at a tiny Video window may feel unnatural at first. So, you should be careful not to come across as too static and unnatural in turn. Use hand gestures and animate your face and body in much the same way as you would in a face-to-face conversation.
6. Be aware of any time lag
During the Video interview, you may encounter a delay or time lag between the interviewer speaking and you hearing their words. If this happens, make sure not to speak over your interviewer and avoid speaking in long blocks. This will help the conversation to feel more natural. Take a look at internet ‘lagging tips’ in order to help avoid lag altogether; for instance, ensuring you have the strongest signal you can have by getting close to a modem or closing all other applications on your computer.
7. Stay calm if the technology goes wrong
Despite all the preparation, practice and precautions that you may take for your upcoming Video interview, technology can always find a way to throw a spanner in the works. For example, you may have issues with your internet connection or your microphone may start to play up. It’s important in these situations to stay calm. How you react when things don’t go as planned here can reveal to your employer your ability to calmly and proactively tackle difficult situations. If your video call does drop/hang up. Don’t panic, just wait for the interviewer/interview panel to call you back. If they are unable to get the call back to you, HR on the call will issue you with an email to let you know.
As technology becomes even more prevalent in many hiring processes, video interviews are in turn becoming increasingly common. If you’re looking for a job, it’s almost a given that at some stage in the very near future you’ll be asked to attend a Video interview. By following the above tips, and dedicating time to your thorough interview preparation, I’ve no doubt it will be a success.